The following instructions step through the process of automatically configuring your Office 365 Exchange Online account with Outlook 2010, 2013 and 2016 for Windows.

This tutorial applies to the following operating system(s):

Step 1

Open the Control Panel.

Step 2

Click Mail.

*Note: If you do not see the Mail option, change your View by setting to Large Icons or Small Icons.


Note: Please make sure your Outlook client is closed before proceeding with these steps

Click Show Profiles

Click Add

Enter a name for the profile, maybe include ADS Office 365 or ADS-O365

  1. A window labeled "Add Account: will appear prompting you for some additional information.

    Add Account Window

    • Your Name: Enter your name however you wish it to appear
    • E-mail Address: Enter your primary address of your Office 365 account which will take one of the following forms: username@yourdomain.com
    • Password/Retype Password: Enter the password for your account


    Click Next.

    Step 3

    An authentication prompt will appear. Enter your username@yourdomain.com and password in the corresponding fields, then click OK.

    Step 4

    Click Next >.

    *Note: For best practices with using cached exchange mode, visit the Office 365 Tips and Tricks page.

Step 5

Click Finish. Your account will be setup and you can open Outlook to begin using your Exchange account.

Visual representation related to step 19

Step 6

  • If you would like Outlook to load a specific profile when started, select 'Always use this profile' and set the profile you want loaded automatically. If you want to be prompted for the profile, select 'Prompt for a profile to be used'. Click Apply and OK.
  • Start Outlook with the desired profile.


Back to top


  • Please contact us for any other questions.